Leadership

Robin Parker
President/CEO
Robin fearlessly launched a small, Orlando-based student tour operations company in 1993. Her vision, leadership, passion for adventure, and love of learning led to its status as an industry powerhouse serving more than 275,000 young travelers during the past three decades.

Keith Snode
COO
Always a champion for the travel industry, Keith brings more than 30 years of comprehensive work experience to his position as COO. He maintains a hands-on approach to ensure that trips exceed expectations.

Cameron Parker
Marketing Director
Cameron launched his creative career at Kaleidoscope Adventures and continues to energize the team with new ideas and a youthful perspective. His love for travel and past marching band experience color his professional palette daily.

Anastasiya Shirley
Director of Finance
Anastasiya has 15+ years of hands-on financial leadership with KA. She masterfully keeps the team on track, overseeing financial planning, day to day accounting and customer service.

Shawn Coughlin
Director
Shawn leads the KA team with more than 20 years of hospitality industry know-how. He is laser-focused on ensuring an outstanding client experience while skillfully spearheading daily operations.

Shelli Brown
Customer Support Manager
Shelli juggles the demands of the leadership team with the same efficiency her 30 years in public education required. She keeps the organization forward focused with careful attention to detail and top-notch organizational skills.

Susan Fitzsimmons
Tour Consultant
Susan’s 27 years of student travel savvy infused with a touch of southern hospitality make her a powerhouse planner. She engages her clients every step of the way with a friendly, accessible, and hands-on approach.

Joseph Hodge
Senior Tour Consultant
As KA’s most senior tour consultant and former music educator, Joseph has spent more than 20 years perfecting his craft. He is a consummate professional with a keen eye for detail and a knack for knowing which performance opportunities will exceed client expectations.

Lisa Scalzo
Senior Tour Consultant
Lisa has come full circle with the KA team! She began her student travel career with Kaleidoscope and returns with more than a decade of experience under her belt. Lisa has both a heart for students and an ear for her clients’ visions – always crafting fresh, unique, and memorable journeys for groups.

Sandra Smith
Tour Consultant
Sandra has made managing meaningful adventures into an art form. For the past 25 years, she has successfully spearheaded a host of leadership roles within the resort community. Sandra brings that same vivacious energy and careful attention to your trip.

Keith Kelly
International Development Manager
An Irish native with boots on the ground in Galway, Keith is our transatlantic expert for international travel. His experience as a band director and former member of the Irish Defence Forces Bands, as well as host of the popular Global Bandroom Podcast, give Keith an unrivaled connection to the band community.

Neal Sutton
Tour Consultant
Neal’s stellar reputation in the band community is forged from 46 years as a respected director and tour consultant. His energy, expertise, and attention to detail are evident on every trip!

Melinda Strickland
Tour Consultant
For Melinda, it’s all about those transformative travel experiences! 20 years as a band director’s wife and more than 20 years of planning domestic and international trips are packed with Kodak moments and life-changing adventures that only travel can inspire.
Operations

Lisa Backovsky
Operations Manager
Lisa’s long-standing career of more than 20 years in hospitality lends itself to exacting detail and organizational skills. Her role as operations manager showcases those skills for KA clients, ensuring travel beyond expectations.

Adonis Vega
Operations Manager
Adonis is an invaluable asset to the KA operations team. His 12+ years of experience with crisis management, operations, and customer care assures confidence in KA as a trusted travel planning partner.

Courtney Zych
Operations Manager

Nicole Clark
Operations Support
Equipped with a degree in Tourism Management and more than a decade of customer care experience, Nicole competently assists the leadership and operations teams to seamlessly deliver an outstanding customer experience.

Alex Quintana
Operations Support
Alex relies on his background in service and hospitality to maintain strong relationships with KA partners and ensure the best travel experience possible.

Genevieve Jimenez
Customer Support Manager
Genevieve’s multi-faceted customer care training is the foundation for her role. She helps clients navigate the challenges of student travel like a pro.

Josh Dawson
Customer Support Manager
Josh brings an extensive and varied customer care background to the KA team. He is friendly and approachable, inspiring trust and establishing an easy rapport with customers.