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Before the group arrives, what is one important thing a Tour Director should do to ensure smooth communication throughout the trip?
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Call the tour operator to go over the essentials—like the itinerary, meals, chaperone groups, and discipline plan—so everyone is on the same page.
Call the school principal to go over the essentials—like the itinerary, meals, chaperone groups, and discipline plan—so everyone is on the same page.
Call the group director to go over the essentials—like the itinerary, meals, chaperone groups, and discipline plan—so everyone is on the same page.
When should a Tour Director plan to arrive at the meeting spot before the group’s expected arrival?
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Arrive at the meeting spot a half hour before the group’s expected arrival to be ready as their welcoming committee.
Arrive at the meeting spot 2 hours before the group’s expected arrival to be ready as their welcoming committee.
Arrive at the meeting spot a full hour before the group’s expected arrival to be ready as their welcoming committee.
What information should a Tour Director go over with the group about the hotel before they leave the bus?
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Go over restaurants, attractions, amenities, specials, reminders not to leave valuables in rooms, and emergency procedures. This ensures the group is prepared before entering the hotel.
Go over breakfast times, courtesy rules, park hours, pool rules, reminders to sleep, and destination highlights. This ensures the group is prepared before entering the hotel.
Go over curfew, courtesy rules, TV and phone restrictions, pool rules, reminders not to leave valuables in rooms, and emergency procedures. This ensures the group is prepared before entering the hotel.
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