Following is a list of frequently asked questions that we have received from teachers/sponsors, parents and students:



Who is Kaleidoscope AdventuresKaleidoscope Adventures is a full service tour company specializing in student group travel. Our primary emphasis is developing festival and performance tours for middle and high school bands, choirs, and orchestras. We also specialize in senior class trips, dance and theater as well as educational tours for science and history groups. For more than 20 years, Kaleidoscope Adventures has been a leading innovator in the student tour industry. Our expert team works closely with educators to create a unique and enriching travel experience that will enhance their classroom curriculum and bring the classroom to life.

Return To Top



How long has Kaleidoscope Adventures been in business? Established in 1993, the team at Kaleidoscope Adventures has over two centuries of combined experience in the travel industry. Kaleidoscope Adventures is registered with the state of Florida as a seller of Travel and is members of the American Bus Association (ABA), Student Youth Travel Association (SYTA), Cruise Lines International Association (CLIA), National Association of Music Education (NAfME), International Air Transport Association (IATA) and the Better Business Bureau (BBB). We adhere to a strict code of ethics to maintain the above-mentioned memberships.

Return To Top



Who will chaperone my child’s trip? Kaleidoscope Adventures requires that each teacher/sponsor assign a reasonable amount of responsible adults as designated chaperones. The exact number of chaperones will vary by group depending on school requirements. Chaperones will assist in supervising students at all times during the course of the trip, under the direction of the teacher/sponsor.

Return To Top



When will I know my child’s flight schedule? Your child will receive their flight schedule from the teacher/sponsor approximately two weeks prior to departure.

Return To Top



Will my child need a passport to board the plane? For domestic flights, a passport is not required. However everyone IS required to have some sort of photo ID. Adults (age 18 and above) will need to have a valid form of government issued ID (driver’s license, passport, state ID, military ID, etc.). Minors (under the age of 18) will be allowed to use an alternate form of photo ID.

Return To Top



What will my child do on the trip? Your teacher/sponsor, along with your Kaleidoscope Adventures tour director will have a customized itinerary for your group. Please contact your teacher/sponsor for a copy of the itinerary if you did not receive one.

Return To Top



Where will my child stay? Your child will be staying in a nationally recognized high-quality hotel that meets Kaleidoscope Adventures strict guidelines and approval. The hotel we select for your trip has been evaluated based on a checklist of safety features and amenities to help ensure the well-being of the students, chaperones and teachers/sponsors. The rooms are generally within interior corridors without balconies. Since each trip is customized to meet the needs of the group, you will need to check with your teacher/sponsor for specific hotel information.

Return To Top



How can I reach my child in case of an emergency?In the event that you need to contact your child during the trip and he/she does not have a cell phone, you can call the Kaleidoscope Adventures office at (800) 774-7337. We can then contact the tour director that is escorting your group. (NOTE: If the group is at a theme park, or if the group has free time to explore a city on their own, this process will take longer. However, your child will receive the message by the end of the day.) You can also leave a message for your child at the hotel. Check with your child’s teacher/sponsor for hotel information. He/she should have all of the hotel information approximately two weeks prior to the trip.

Return To Top



Will there be a phone in my child’s room so I can get in touch with him/her? YES. There will be a phone in each room at the hotel for incoming calls only. We instruct hotels to turn off all phones (for outside calling only) and pay per view television in all rooms. Students may receive calls in their rooms from the outside, but cannot call out. Most hotels place extremely high surcharges on calls made from rooms, even on toll free calls. Students will usually be able to call from room to room, at the teacher’s/sponsor’s discretion. Students may call home from their personal cell phone and are encouraged to do so especially on their arrival day to let you know their room number.

Return To Top



Will there be a curfew?Yes, the teacher/sponsor will set curfew times. Most hotels have a policy that students should be in their rooms by 11:00 pm.

Return To Top



Will my child be allowed to stay in the hotel alone if he/she is not feeling well? No. A chaperone will need to stay at the hotel with the student.

Return To Top



What medications may my child bring?All medications taken on the trip must be kept and administered by the teacher/sponsor, a designated chaperone or a school nurse (as instructed).

Return To Top



Will there be any Tylenol or Advil available for students who have headaches?This is at the teacher’s/sponsor’s discretion. We suggest you follow the standards set forth by your school and/or school board. We recommend that the teacher/sponsor, a designated chaperone or school nurse carry a first aid kit with band-aids, antibacterial ointment, sunscreen, etc. All medications need to be kept and administered by the teacher/sponsor, a designated chaperone or a school nurse.

Return To Top



How many bags of luggage can my child take? Your child should limit their luggage to one suitcase and one carry-on. This will expedite check-in and checkout, as well as allowing more space for storage on charter buses. Each student may be asked to handle his/her own luggage and instruments (per instructions of director) when loading and unloading charter buses, and upon checking in and out of the hotel.

Return To Top



Will my child need to take their instrument? That depends on whether or not your group will be performing. Check with the teacher/sponsor to be sure. If your group will be performing or participating in a musical workshop, or festival, your child will need to have his/her instrument, music and any additional items they may need (i.e.: reeds, valve oil, mallets, etc.).

Return To Top



Can my child bring a blanket and pillow on the trip? YES, especially for groups traveling overnight by motorcoach. Keep in mind that everyone is responsible for keeping up with their own belongings. Remember to take everything with you when checking out of the hotel.

Return To Top



When will we check into the hotel? Generally, hotel check-in is either late afternoon or in the evening of your arrival date. If you have a morning or afternoon arrival to your destination, you will go directly to your first day activity. Most hotels do not allow group check-in before 3:00 pm. Check your final itinerary for specifics. Final itineraries are generally sent to the teacher/sponsor two weeks prior to your trip.

Return To Top



Are personal CD players, iPod’s, MP3’s, game units or cell phones allowed? CD players, MP3’s, iPod’s, DS’s, personal game units, cell phones and other portable electronic devices are generally allowed as long as you have headphones and/or can mute the volume on the game unit. (Check with your teacher/sponsor for approval.) Keep in mind that each person is responsible for their own personal belongings.

Return To Top



Will my child be able to change clothes once the group reaches their destination? This depends on the destination, activities planned for the day, arrival time and the policies set forth by the teacher/sponsor. If time permits, generally students will have time to change in a public restroom at a rest area close to the destination. Therefore, if your group plans on taking a few minutes to freshen-up prior to arrival, we recommend that a change of clothes and personal toiletries be kept in a small carry-on bag, as they will not have time to access their main luggage.

Return To Top



What happens if it rains? In the event of rain, generally speaking, the day will continue as planned. Theme parks do not give refunds for inclement weather. Therefore, we recommend that everyone pack a poncho or a raincoat for the trip. In the event of severe weather, the situation will be handled on a case by case basis, and the teacher/sponsor will be required to sign off on any changes made to the itinerary.

Return To Top



Will my child need money for gratuities and tips? Check with your teacher/sponsor for specifics. However, here are some general guidelines: For the Tour Director, a standard gratuity of $1.00 per person, per day is recommended. For meals/activities booked directly through Kaleidoscope Adventures, the gratuity has already been included and will be taken care of by the Tour Director. For the motorcoach driver(s) – if booked by Kaleidoscope Adventures, the gratuity has already been included. If booked directly by the school, a standard gratuity of $1.00 per person, per day is recommended. For meals on your own, a standard gratuity of 15% of the bill is recommended for sit down meals. For fast food meals, gratuities are generally not expected.

Return To Top



How much money should my child bring?We generally recommend $10 to $20 per meal if eating on your own. However, some meals are generally included in the trip package, so please check with your teacher/sponsor for details regarding the particular trip inclusions. Students may also want to bring additional money for souvenir shopping at your own discretion. We suggest each student bring $50 to $100 for souvenirs.

Return To Top



Can we use traveler’s checks?Adults can use traveler’s checks. Although they are normally treated as “same as cash,” be sure to have proper ID available to present when using traveler’s checks. Minors are discouraged from using traveler’s checks, as many vendors do not accept them from minors.

Return To Top



Can my child order pizza from the hotel room?Generally speaking, yes, except on Walt Disney World or Disneyland property. However, this is at the discretion of the teacher/sponsor. Based on teacher/sponsor guidelines, groups may require that a chaperone order the pizza for the student(s) and have the pizza delivered to a chaperone room, rather than a student room.

Return To Top



Will there be food/restroom stops en route to the destination? This, too, is at the discretion of the teacher/sponsor. Keep in mind that this should be planned ahead of time, so as not to violate any D.O.T. (Department of Transportation) regulations by having the driver on the road more than the legal time allotted per day. Most motorcoach transportation has restroom facilities on board however, restroom stops will be made at the discretion of the teacher/sponsor.

Return To Top



Can we have food or drink on the bus? This varies from company to company. Many motorcoach companies do allow food and beverage on the motorcoach, with an additional cleaning deposit. If you are booking your own transportation, check with the motorcoach company for details. If Kaleidoscope Adventures is booking your transportation, we will advise you of the motorcoach company’s policies. Contact your Kaleidoscope Adventures representative prior to your trip if we have booked your transportation and you are still not sure of the food/beverage policy.

Return To Top

 

The team at Kaleidoscope Adventures can customize a complete travel package catered to your needs and curriculum. We will assist you with hotel accommodations, transportation, attraction tickets, meals, sightseeing, shopping, special events, and unique performance venues plus more.