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Leadership

Robin Parker

Robin Parker

President

Robin fearlessly launched a small, Orlando-based student tour operations company in 1993. Her vision, leadership, passion for adventure, and love of learning led to its status as an industry powerhouse serving more than 275,000 young travelers during the past three decades.

Keith Snode

Keith Snode

CEO

Always a champion for the travel industry, Keith brings more than 30 years of comprehensive work experience to his position as COO. He maintains a hands-on approach to ensure that trips exceed expectations.

Cameron Parker

Cameron Parker

Chief Business Development Officer

Cameron launched his creative career at Kaleidoscope Adventures and continues to energize the team with new ideas and a youthful perspective. His love for travel and past marching band experience color his professional palette daily.

Anastasiya

Anastasiya Shirley

Chief Financial Officer

Anastasiya has 15+ years of hands-on financial leadership with KA. She masterfully keeps the team on track, overseeing financial planning, day to day accounting and customer service.

Operations

Michele Miller

Trip Payment Specialist

Michele’s practical approach to handling trip payments stems from more than 30 years in education and customer service. She is laser focused on ensuring an outstanding customer experience as she helps clients navigate the payment portal. 

Lisa Backovsky

Lisa Backovsky

Operations Manager

Lisa’s long-standing career of more than 20 years in hospitality lends itself to exacting detail and organizational skills. Her role as operations manager showcases those skills for KA clients, ensuring travel beyond expectations.

Adonis Vega

Operations Manager

Adonis is an invaluable asset to the KA operations team. His 12+ years of experience with crisis management, operations, and customer care assures confidence in KA as a trusted travel planning partner.

Nicole Clark

Operations Support

Equipped with a degree in Tourism Management and more than a decade of customer care experience, Nicole competently assists the leadership and operations teams to seamlessly deliver an outstanding customer experience.

Alex Quintana

Operations Support

Alex relies on his background in service and hospitality to maintain strong relationships with KA partners and ensure the best travel experience possible.

Genevieve Jimenez

Customer Support Manager

Genevieve’s multi-faceted customer care training is the foundation for her role. She helps clients navigate the challenges of student travel like a pro.

Josh Dawson

Trip Payment Specialist

Josh brings an extensive and varied customer care background to the KA team. He is friendly and approachable, inspiring trust and establishing an easy rapport with customers.

John Nguyen

Trip Payment Specialist

John gives the KA customer care team a boost with his dynamic personality and passion for performance. His background on screen and stage and love for exploring the world make him an ideal fit for our clients.

Dave Driscoll

Dave Driscoll

Operations Support

Dave joins the KA team with nearly 10 years of customer relations to his credit.

He has an easy rapport with clients and a knack for problem-solving that will put your mind at ease as you plan your trip.

Bobby Cassell

Bobby Cassell

Executive Support

Bobby juggles the demands of the leadership team with efficiency and finesse.

He keeps the organization forward focused with careful attention to detail and top-notch organizational skills.

Tour Consultants

Susan Fitzsimmons

Susan Fitzsimmons

Tour Consultant

Susan’s 27 years of student travel savvy infused with a touch of southern hospitality make her a powerhouse planner. She engages her clients every step of the way with a friendly, accessible, and hands-on approach.

Joseph Hodge

Joseph Hodge

Senior Tour Consultant

As KA’s most senior tour consultant and former music educator, Joseph has spent more than 20 years perfecting his craft. He is a consummate professional with a keen eye for detail and a knack for knowing which performance opportunities will exceed client expectations.

Lisa Scalzo

Senior Tour Consultant

Lisa has come full circle with the KA team!  She began her student travel career with Kaleidoscope and returns with more than a decade of experience under her belt.  Lisa has both a heart for students and an ear for her clients’ visions – always crafting fresh, unique, and memorable journeys for groups.

Keith Kelly

International Development Manager

An Irish native with boots on the ground in Galway, Keith is our transatlantic expert for international travel. His experience as a band director and former member of the Irish Defence Forces Bands, as well as host of the popular Global Bandroom Podcast, give Keith an unrivaled connection to the band community.

Neal Sutton

Senior Tour Consultant

Neal’s stellar reputation in the band community is forged from 46 years as a respected director and tour consultant. His energy, expertise, and attention to detail are evident on every trip!

Steven Moore

Tour Consultant

For 33 years, Steven has spearheaded a championship marching band program. Now he brings that winning attitude and vivacious energy to KA clients. Exemplary organizational skills and an easy rapport with parents and students make Steven a great fit for your group!

Adam Trahan

Tour Consultant

Adam’s vivacious energy and keen organizational skills make him a favorite with both teen travelers and their group leaders. His background in music education is the key to making your performance trip pop.

Andrew Haderthauer

Tour Consultant

With one foot in travel and the other firmly rooted in the band world, Andrew puts nearly 20 years of experience to work for you curating once-in-a-lifetime performance learning experiences.

 

Kacey Constantino

Tour Consultant

Kacey is a seasoned pro ready to take you to places you may never have considered.  With 12 years and more than 15 countries under her travel belt, she’ll help your group plan the adventure of a lifetime!